MAIRDI USB Headset with Microphone for PC, Computer Headset with Mic Noise Canceling for Laptop Teams Zoom Office Work Call Center Business Softphone, Dictation Headset for Dragon Naturelly Speaking

Update to this review: I used these for about 4-6 weeks and the mic went bad. I was really disappointed because I loved them so much. PLOT TWIST THOUGH!! I was looking at them again to buy them (because I seriously have tried so many types for work and these were far and away the best) and noticed there's a warranty! I contacted the seller and within12 hours, I had a response from them asking for my address to replace them!! And I have emailed a couple of more times to ask questions and been answered in less than 24 hours, even on the weekend. SO - I will be a repeat customer of this store. I will be a repeat buyer of this headset. And if you're looking for a reliable company to work with, this. is. it. Bottom Line. Great Company, Great Customer Support. Would give them more than five stars if possible.If you're looking for truly noise-canceling headsets, keep looking. I can have conversations and listen to outside music with these on. However, they have great sound quality through the mic. I use them for work and have no trouble at all with customers hearing me, and they're comfortable on my ears, which is a big deal. I wear glasses and headsets with smaller ear thingys (that's a technical term) press against the top of my ear and it really hurts by the end of the day. They cover my whole ear so they don't hurt. BUT THE MUTE BUTTON!!! It's on the cord, which means I lean against it and press it against my desk and mute the mic a lot. I have to clip it to the collar of my shirt to stop it from happening. Otherwise, I love them.

I work in a call center and have been disappointed with several headsets I've purchased, these are by far the best. The sound quality is crisp and clear, and they're comfortable. I have a big head, at first my ears bothered me after wearing them a few hours, but that problem went away after I got used to them. I only turn the volume up on my laptop to 20 because they work so well, other headsets I would go up to 60. The ringing noise when I get a message on microsoft teams is a very nice feature, this was a great purchase.Update: This headset was cutting out on me when I was talking to customers, now they no longer work, when I plugged them in I got a message on my laptop "this USB product has malfunctioned". Very disappointed, only lasted 6 months, too good to be true.Update: I sent an e-mail to the customer service department about my dissatisfaction, and they allowed me to pick out another headset, also they refunded me right away. This company aims to please, can't say enough good things about how they handled my complaint.

TL;DR: One year review. Durable and reasonably comfortable with decent sound quality for calls or gaming.I've been through about half a dozen headphones in the past two years. The phones suffer some kind of mechanical failure within about 6 months: insulation frays or wires disconnect, earcups come off, or the plastic parts crack and snap off. These headphones show no signs of wear after a full year and look to keep on going. Part of the reason is that the main plastic pieces have some flex in them rather than being hard acrylic, so they can absorb impacts from dropping or weight if I accidentally sit on them better.The sound on these headphones is slightly muddy with high tones muffled, so they aren't so great for music or movies. They're fine for Skype/Discord etc or for game audio. Caveat: I'm in my middle age, so it's possible the loss of highs is partly due to hearing loss on my part more than the phones.Comfort is OK: They are lightweight and the earpieces are comfortable, but there is no padding on the headstrap and the adjustment settings are pretty basic.Feature notes:1) The microphone and cable are connected to the right side ear piece. The microphone can flip over to use on the left side, but then the stereo positioning is inverted. This is OK for online calls, but not for gaming. If your software supports inverting stereo channels, it can be worked around.2) The control buttons are inline in the cable. This design avoids transmitting noise to the microphone when switching on or off, but has been a source of line fraying or disconnects for me on other models/brands. So far these are holding up fine.

Noise cancelling feature is great. Headset is very comfortable as well. No issues here.

Originally bought for the over the ear fit. Sound is good, I can hear my callers loud and clear, and fits great over the ear but since using this headset for work (call center rep) I’ve had routine issues causing me to contact IT for a fix. Callers can’t hear me and is a daily nuisance. Never had this issue with other headsets, just this one.

Only got about a year's worth of use and then the microphone stopped working.

I can’t believe the quality of this headset for the price—it genuinely surprised me. Plugged it into the computer via USB, and it was instantly recognized without any setup headaches. It even comes with a handy little puck that sits on the desk, giving you quick access to controls.The mute button works exactly as expected, volume controls are smooth, and everything just feels intuitive. I stick with the 7.1 surround sound setting, which is more than enough for my main uses—Zoom meetings, Google Meet, and online classes. I’m told I come through loud and clear on every call, which is exactly what I need.Now, this headset isn’t designed for active noise canceling on its own, so I paired it with the Krisp software—and that combo is perfect. It filters out background noise like a champ while I stay focused on the conversation.I’ll update this review if anything changes.