JBL Quantum 400 - USB over-ear gaming headset with game-chat balance dial, JBL QuantumSURROUND and DTS, Voice focus directional flip-up mic and memory foam ear cushions (Black)

This is my first set of dedicated Gaming headphones in almost 10 years. My first set was a pair of Turtle Beaches that had been a loyal companion. I'm a "use it until it breaks" type of person, I don't game very much, however, my turtle beaches started to fade and crackle, and they also went through a fair amount of abuse.Comfort.I never realized how big of an impact a set of headphones may have on the overall experience. I almost went with another set of TBs because that's what I've used but the Quantum 400s were on on sale so I bit the bullet and I am AMAZED. I had about 2 hours before the Turtle Beaches would start to squeeze my head, one free night I had with some friends, I went for 6 hours (with small breaks in between) with no ear/head fatigue. The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs.Sound.The TBs were as basic as basic gets, the audio was good but very linear, and the upside to them was no third-party app to wake them up. The JBLs sounded tinny and cheap before I downloaded the software, however, plug them in via USB, and VOILA the software was downloaded and tinkered with, HOLY JESUS. It's an experience for me. The spatial audio immersed me in the game, tuning me into the environment.Mic.The mic is another really big plus for me. And I find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or commands in the lobbies.My favorite feature is the lift to mute. That is without a doubt an absolute gem. As a student, I spend a lot of my time in front of the screen, so if I'm not looting for treasures, or getting blown to bits, I'm typically listening to music while I write or watching lectures. Moving the mic out of the way creates a more open atmosphere.Build Quality.The build quality is where I can't provide any insight, they're plastic, and as such encourage me to be extra careful. Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which is a trait of their comfort.Overall.These are spectacular headphones for what you're spending, they easily check all of the boxes in terms of quality and sound processing.The only thing to note for me is that I will be investing in a wireless set in the future, some days I like to stand while I study or just simply stretch my legs.Nevertheless, in a pinch, you cannot go wrong with the Quantum's.

Works great. Bought to use for my PS5. Easy to connect to laptop or gaming console. I was hoping they would work wirelessly, but I should've known better. Either way they work fantastic and are worth the price.

My husband I both work remote from an rv and have regular meetings. We can hear one another talking (muffled) with the headsets on, but the people we are talking to cannot hear them.My only complaint about this product is that the cord with the jack on the end is only about 3 or 4 ft long and I have not been able to locate a longer jacked cord. These do come with a longer cord that plugs into a USB, but my USB plug on the right side of my laptop is being used, so the jack cord would work best except for the length makes it difficult with my setup.

I worked from home for 2 weeks and my son let me try his gaming headphones (these ones) and I loved them! I bought myself a pair to use at work! The sound is incredible!

These were a surprise. Extremely comfortable, even wearing them all day. The sound is amazing. I use them for Teams meetings and am told the microphone clarity is clear and clean. I will probably get another pair for my home office.

At first, I thought the device was wireless. Once I realized it wasn’t, I decided to just deal with it and plugged it into my Xbox controller. However, there was no indication that it was on or working—no sound at all through the headset. I tried different controllers, thinking that might be the issue, but the aux cord had to be positioned just right for even a little bit of sound to come through. It felt like I was back in the early 2000s, twisting and turning the cord just to get it to work.Hoping for better results, I connected it to my PC and joined an online chat with friends, excited to experience all the features I had read about. Unfortunately, even after downloading the recommended software, I still couldn’t hear anything. My friends said my audio was choppy and robotic on their end.I had high expectations since I’ve had great experiences with other JBL products, but this was a huge disappointment.

I should have returned the pair I got. When I connected to my PS5 controller there was horrible static. I don't normally connect to the controller so I keep them. Now I am having issues when using these with Teams. They just stop working and I have to unplug and plug them back in. They work fine on my PC and PS5 and sound very good. I just can't use them for work on Teams.

Great quality. Able to mute by moving up headsets mic is convenient. Light weight.